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Privacy Policy

Last Updated: October 6, 2026

This Privacy Policy explains how American Auto Glass Solutions (“Company,” “we,” “us,” or “our”) collects, uses, shares, and protects your information when you visit our website, submit a contact form, or interact with us online.

By using our website or submitting information through any form, you agree to the practices described in this Policy.

1. Information We Collect

a. Information You Provide

We may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Messages or project details you submit
  • Service request information
  • SMS opt-in preference, if applicable

b. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited, links clicked, and visit duration
  • Referring website information
  • Cookie and similar tracking data, if used

2. Cookies

Our website may use cookies and similar technologies to support website functionality, security, analytics, and contact form spam protection.

You may control or delete cookies through your browser settings. Please note that disabling cookies may affect some website features.

3. How We Use Your Information

We may use your information to:

  • Respond to inquiries and provide service estimates
  • Schedule appointments or deliver services
  • Improve website functionality and user experience
  • Send service updates or marketing communications, only if you opt in
  • Prevent fraudulent or malicious activity
  • Comply with legal obligations

4. SMS / Text Messaging (If Used)

If you opt in to SMS:

  • You agree to receive messages from American Auto Glass Solutions.
  • Message frequency varies.
  • Standard message and data rates may apply.
  • You can opt out at any time by replying STOP.

We do not sell or share SMS opt-in data for marketing outside our business.

5. Sharing of Information

We do not sell your personal information.

We may share limited necessary information only with:

  • Service providers, including hosting, analytics, SMS gateways, and payment vendors
  • Legal authorities if required by law
  • Successor entities in the event of a business transfer

These providers are required to maintain confidentiality.

6. Data Security

We use commercially reasonable physical, electronic, and administrative measures to safeguard the information we collect. While we strive to protect your data, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain data only as long as needed for customer service, business operations, and legal or accounting purposes. Contact form submissions may be archived.

8. Your Rights

You may request to access, update, or delete your information, or withdraw marketing consent at any time. Requests can be made using the contact information in Section 12.

9. Children’s Privacy

We do not knowingly collect personal data from children under 13.

10. External Links

Our website may link to third-party sites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will appear on this page with a revised “Last Updated” date.

12. Contact Us

For privacy-related questions or requests:

American Auto Glass Solutions
Email: [email protected]
Phone: (505) 362-7255
Address: 504 Frontage Road NE #B1, Rio Rancho, NM 87124